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Gathering experiences of people with disabilities during COVID-19

Gathering experiences of people with disabilities during COVID-19

Respondents offered suggestions, and we strongly encourage our community take the following actions to equitably serve and support those living with disabilities in San Antonio:
•Individuals with disabilities must be included on the planning and implementation teams for community programs, services, and emergency response initiatives to ensure equitable access.
•Community programs and services must develop strategies to target and serve individuals with disabilities. Programs not familiar with working with disabilities may not fully grasp the specific issues and barriers this community faces each day which are compounded during times of crisis. Each program must aim to build an inclusive and equitable service free of unintended consequences so every member of our community can improve personal resiliency and thrive.
•Future community engagement of the disability community must strive to gather the voices of all by ensuring the voices of Black, Latinx, Asian and Indigenous community members are included in outreach efforts. We will never fully understand the relationship of disability with these co-identities without these community members represented.
•Community programs and services must address the impact on social experiences of the disability community. Programs must innovate to create safe socialization opportunities for individuals with disabilities of all ages.

Currently in Stage 4: Implementation

Stage 1: Community Engagement

Community Engagement

The survey was available as an online survey from August 11, 2020 through September 10, 2020 through one survey platform. The survey was available online in English, Spanish, and American Sign Language
(ASL) and assistance was available to complete the form by contacting the City of San Antonio, Disability Access Office. The survey was completed using the Jotform platform and was verified to be compatible
with two screen-reading software systems. The survey was distributed through organizations serving the disability community, email distribution lists, and social media and website announcements.

DAO Survey page 1

DAO Survey page 2

DAO Survey page 3

DAO Survey page 5

DAO Survey page 6

DAO Survey page 7

 

 

The Grand Plan

See where we started and where we are now.

Project Timeline

live
live

Community Engagement

We gathered your feedback from August 11, 2020 to September 10, 2020. We reviewed your input and presented our final report to City leadership.

planned
planned

Your Voice in Action

The purpose of this survey was to identify critical areas of concern for individuals with disabilities, their family members and caregivers, and organizations serving this community. The survey had two priorities:


•Determine the impacts of the COVID-19 pandemic on the disability community
•Gather suggestions on how to lessen the impact of the COVID-19 pandemic

complete
complete

Pandemic Lessons

The study provided valuable insights into the experiences of a subset of San Antonio residents that are likely reflective of what many others are experiencing. Equipped with this information, we can recommend tangible action steps that can address the concerns raised by survey respondents. (see full report)

Learn more about the project